Complaint and Appeal Process

MACL_image (10)







POLICY: Every MACL staff, volunteer and contractor has agreed that they will uphold the rights of persons and families served. Any person who believes a decision or action has not upheld those rights can file an appeal with MACL.

  • Download the full complaint and appeal process by clicking the link in the blue box below

Rights, Responsibilities and Appeal Process for Persons and Families Served”